Frequently Asked Questions
Everything you need to know about our authentic Highland wear and services.
How do I ensure I am ordering the correct kilt size?
Kilt sizing is different from trouser sizing. We recommend measuring around your navel for the waist and from the top of your hip bone to the middle of your knee for the length. Please refer to our detailed sizing guide video before ordering.
Do you offer international shipping from Scotland?
Yes, we ship our authentic Highland wear globally. Delivery times vary by location, but most international orders arrive within 7-10 business days via our tracked courier partners.
Are your tartans authentic and woven in Scotland?
Absolutely. We take pride in sourcing our wool and tartans from traditional Scottish mills to ensure every kilt meets the highest standards of heritage and quality.
Can I return a custom-made or bespoke kilt?
While we accept returns on stock items within 30 days, custom-made kilts and personalized accessories are non-refundable unless there is a manufacturing fault, as they are tailored to your specific measurements.
How should I care for and store my wool kilt?
To maintain the pleats and fabric quality, we recommend professional dry cleaning only. Store your kilt on a dedicated kilt hanger in a cool, dry place, and use a garment bag to protect it from moths.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.